Shipping & Delivery


What are my delivery options and how much does it cost?

What are my options?

We offer 2 convenient methods of delivery:

  • Courier - We deliver directly to your home or office, anywhere in South Africa.  All delivery and tracking details are supplied to you at checkout;
  • Collect - You can choose to collect from us at our Durban North Store

What does it cost?

Delivery Options Main Centres Regional or Remote Areas
Economy (FREE for orders R2000 or more) (4 - 7 Days) From R85 From R95
Express (1 - 3 Days) From R135 From R155
Weekend From R250 N/A
Same Day From R550 N/A
Collect from our Durban Warehouse FREE FREE
Delivery Surcharge (Heavy/ bulky goods) R250 per item R250 per item

Free Delivery & Collection

We offer Free Delivery & Free Collection on all orders greater than R2000. T&Cs apply.

When will I receive my Order?

Our picking, packing and delivery is linked to what you order, where you want it delivered or collected and how you choose to pay. So delivery and collection times can vary. Estimates are provided below to help you shop, but always check the Estimated Delivery or Estimated Collection Date on each product page for the most accurate delivery information.

 Economy Delivery
 Delivery Destination  Delivery Time
 Durban, Johannesburg, Pretoria, Durban  3-5 working days
 Regional Area  3-6 working days
 Remote Area  3-7 working days
 Express & Premium Delivery Options
 Only available in Main Centres (Durban, Cape Town, Johannesburg & Pretoria)
 Delivery Type  Delivery Time  Cut Off Time
 Same Day Delivery  Same Day between 3pm – 7pm  Pay before 11am weekdays
 Express Delivery  Next Working Day between 7am – 7pm  Pay before 11:59pm previous day
 Saturday Delivery  Saturday between 11am – 7pm  Pay before 11:59pm previous day
 Sunday Delivery  Sunday between 11am – 7pm  Pay before 11:59am previous day
 Collect Location  Collect Time
Durban Store  1-4 working days
 Collection times vary, please wait for your Ready to Collect email before visiting the pickup point.

Does we ship internationally?

We are able to ship internationally on request. However not all products can be shipped internationally and this will depend on the agreements we have in place with our suppliers at the time. Please contact us for info and options available.

If you’re not able to receive your package personally you are welcome address the delivery to a different recipient by updating your delivery address details.

If you received an incomplete delivery please notify us as soon as possible, then our friendly customer service team will be in touch with you to assist.

Once we’ve received your order from our suppliers, we’ll send you an e-mail with tracking details. If in doubt, contact us.

Please note:

  • The countdown in terms of the shipping period begins once your order has left our warehouse. We will need to wait for all payments to reflect before your orde is processed, for Credit cards this means that once the bank gives us an authorisation code. For cash deposits and Internet transfers this means once the funds reflect in our bank account. We no longer acvept cheque deposits unfortunately.
  • Business days are defined as Mondays to Fridays, excluding public holidays.